Research Guides: Hotel Operations Management (H133): Case Studies

Case Studies Online

The Canadian hotel industry: innovative solutions to secure the industry's future
Carlson Companies Inc.
Carlson’s business family includes the following brands and services.
• Regent International Hotels
• Radisson Hotels & Resorts
• Park Plaza Hotels & Resorts
• Park Inn hotels
• Radisson Seven Seas Cruises
• T.G.I. Friday’s and Pick Up Stix restaurants
Starwood Hotels: From Descriptive to Impact: Linking the Employee Engagement Survey to the Guest Experience

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Business Source Complete (EBSCO) This link opens in a new window
Magazine and journal articles on all aspects of business and management. Also includes company and industry profiles, SWOT analyses and market, country and product reports.
Academic Search Complete (EBSCO) This link opens in a new window
Academic Search Complete is the world's most valuable and comprehensive scholarly, multi-disciplinary full-text database, with more than 8,500 full-text periodicals, including more than 7,300 peer-reviewed journals. In addition to full text, this database offers indexing and abstracts for more than 12,500 journals and a total of more than 13,200 publications including monographs, reports, conference proceedings, etc. The database features PDF content going back as far as 1887, with the majority of full text titles in native (searchable) PDF format. Searchable cited references are provided for more than 1,400 journals.
Emerald Tourism and Hospitality Collection This link opens in a new window
A collection of online journals on the topic of tourism and hospitality, with particlular focus on contemporary management disciplines.