You can communicate with the library staff with questions about specific items on your Readings & Learning Resources list or about general issues with your list.
To communicate with the library about an item on your list:
Step 1:
- Click on the title of an item in your list OR roll your cursor over the title
- Click Full Details
- Click Message the Library
- Fill in your message and click SUBMIT
![Full details](https://d1qywhc7l90rsa.cloudfront.net/accounts/96222/images/Full_details.png)
![Is this book available at the gbc library?](https://d1qywhc7l90rsa.cloudfront.net/accounts/96222/images/Message_library_question.png)
Step 2:
- Your message will appear in your message thread.
![Message appears](https://d1qywhc7l90rsa.cloudfront.net/accounts/96222/images/Message_question_appears.png)
Step 3:
- Your notification icon within your list in D2L will indicate when you have received a reply from the library.
- Click on the notification icon to open the Notifications list.
- Click on the item in the Notifications list to go to the item message.
Step 4:
- Click Message the Library.
- You will see a reply message from library staff.
![Your librarian will be in touch](https://d1qywhc7l90rsa.cloudfront.net/accounts/96222/images/Message_reply.png)
To send a general message to the library about your Reading List:
- Click the Message icon on the right-hand side of the page; 'Discuss with Library' will appear
- When the message box opens type in your message.
- Click Send
Please Note: The notification and message retrieval process will be the same as for an message on an item.
![Discuss with Library](https://d1qywhc7l90rsa.cloudfront.net/accounts/96222/images/Message_library_general.png)
![please check any uploaded files for additional citation information](https://d1qywhc7l90rsa.cloudfront.net/accounts/96222/images/Message_check_files.png)